FAQs: CEB Seat Selector

The Cebu Pacific (CEB) Seat Selector is an additional service provided by Cebu Pacific that allows passengers to select their desired seat on the plane ahead of departure. This feature offers a personalized travel experience, allowing passengers to choose where to be seated during the flight.

After booking your flight through the Cebu Pacific website or mobile app, you can add the seat selection service to your reservation. This can be done through the “Manage Booking” option on the platform, followed by selecting “Add Seat.” It prompts you to choose your preferred seat from the seat map.

No, the seat selector is an add-on service and requires an additional charge. The price varies depending on the type of seat selected (aisle, window, or exit row seat) and the flight duration.

Yes, Cebu Pacific accommodates persons with reduced mobility by allowing them to choose a suitable seat via the CEB Seat Selector. However, there may be limitations to the options available depending on safety regulations, such as restrictions from selecting exit row seats.

Yes, passengers can utilize the Cebu Pacific Seat Selector for domestic and international Cebu Pacific flights, given that the option was included during the booking process.

Yes, seat changes can be made after confirmation but would have conditions or charges applied. The changes can be performed via the “Manage Booking” option on the website or mobile app.

In general, additional services like the Seat Selector are non-refundable. However, some exceptions may apply depending on the fare conditions and circumstances.

Yes, you can select seats for each leg of your journey using the CEB Seat Selector. However, each seat per flight is treated as a separate service and would require a separate fee.

The payment for CEB Seat Selector can be made by credit/debit card, PayPal, Alipay, or through any of Cebu Pacific’s accredited payment centers.

If the Cebu Pacific Seat Selector feature isn’t functioning correctly, you can contact Cebu Pacific’s customer service for assistance. They will help you proceed with the seat selection process or resolve any issues causing the problem.

Absolutely. If you’re traveling with an infant, you can use the CEB Seat Selector to pick the most suitable seat for you and the child.

Once you have checked in online, you cannot modify your seat assignment. Therefore, using the CEB Seat Selector before checking in is best.

You can use the CEB Seat Selector when you book your ticket and up until four hours before your international flight or two hours before your domestic flight.

Yes, the CEB Seat Selector can be accessed and utilized from any device that can connect to the internet and access the Cebu Pacific website or mobile app.

The airline will reassign you to a comparable seat if your selected seat is unavailable due to operational, safety, or security reasons. You may be entitled to a refund if a comparable seat is unavailable.

Cebu Pacific wants to ensure you get the seats you want when booking. During check-in, there is no guarantee you will get your preferred seats.

Every Cebu Pacific Seat is randomly assigned for passengers without pre-selected seats at check-in. There is no guarantee that you will sit next to your travel companion.

There are certain conditions or criteria that guests must meet to get a premium seat like:
– Guest must be at least 15 years old
– Guest must be able to understand and carry out instructions which will be given in English onboard the flight
– Guest must be able to speak in English
– Guest must not be traveling with someone that requires his/her assistance in an emergency
– Guest must be fit and able-bodied
– Guest must not have any permanent or temporary impairment (ex: deaf, hearing impaired, blind, vision impaired, any strength or mobility limitation, intellectual impairment or traveling with a service dog)
– Guest must be able to check outside conditions and react to crew commands
– Guest must be able to reach, open, lift, and throw out the exit door in an emergency
– Guest must acknowledge the exit row briefing given by Cabin Crew once onboard the aircraft
– Guest must be willing to help or assist the Cabin Crew in the unlikely event of an evacuation or emergency situation
– Guest must not be seated with an infant
– Guest must not require the use of an extension seat belt
– Guest must not be elderly

You may still request your seat preference during check-in. However, seat requests may only be accommodated if these seats are still available/vacant.

Since your seat request may only be accommodated if the seat is not taken yet, Cebu Pacific does not charge for seat selection at the airport.

No, the fee is non-refundable.

Yes, you may apply your Seat Selector fee to your new flight.

Yes, the fee is rebookable.