CEB Flexi Add-on: Your Key to Free Cancellation and a Non-Expiring Travel Fund

Considering a trip but worried about potential changes to your plans? CEB Flexi is an add-on designed to provide greater flexibility and savings for your travel arrangements. By adding CEB Flexi to your booking, you gain the ability to cancel your flight for free up to two hours before departure. This free cancellation option allows you to convert the value of your booking into a Travel Fund. The Travel Fund then acts as a virtual wallet that you can conveniently use to pay for future flights and add-ons. This mechanism offers a safety net, allowing travellers to book with greater confidence, knowing they have options if circumstances change before their scheduled departure.

Understanding CEB Flexi: Your Initial Flexibility

At its core, CEB Flexi is an enhancement to your standard flight booking, specifically designed to grant you the ability to navigate unexpected changes. The primary benefit of purchasing this add-on is the option to cancel your trip at no additional cost. This is a significant advantage for travellers who might face unforeseen circumstances after booking, such as changes in work schedules, personal emergencies, or simply a change of mind about travel dates.

By securing CEB Flexi, you are essentially purchasing peace of mind, ensuring that the monetary value of your initial booking is not lost if you need to cancel your planned journey before it begins. This free cancellation privilege is accessible up to a specific time frame: two (2) hours before your scheduled departure. This provides a reasonable window for travelers to decide if their plans change closer to the travel date. Still, it emphasizes the importance of acting before the final hours tick away.

The flexibility offered by CEB Flexi is rooted in its ability to convert the value of your cancelled booking into a Travel Fund, a concept we will explore in detail shortly. It’s essential to note that while CEB Flexi allows for free cancellation, it does not cover rebooking change fees. This distinction is crucial: CEB Flexi assists with cancellation, but if you choose to rebook rather than cancel, standard rebooking fees might still apply unless the rebooking is for reasons covered by other policies (like flight disruption).

How to Get Your CEB Flexi Add-on

Acquiring the CEB Flexi add-on is a straightforward process that happens early in your booking journey. There are two main ways to ensure CEB Flexi‘s flexibility benefits cover your booking. The most common method is to select the CEB Flexi fare bundle when booking your flight initially.

Fare bundles often combine several popular add-ons or benefits at a potentially favourable price, and selecting the bundle that includes CEB Flexi automatically incorporates this feature into your booking from the outset. Alternatively, if you are booking a standard fare, you may have the option to purchase CEB Flexi separately on the Add-ons page. This allows you to customize your booking by adding CEB Flexi individually to meet your specific needs for flexibility. However, the sources emphasize a critical point regarding the timing of purchasing CEB Flexi: You cannot add CEB Flexi after you’ve finished booking your flight.

This means that the decision to include CEB Flexi must be made either during the initial booking process, when selecting fare types, or while you are still on the Add-ons page, before completing the payment and final confirmation of your booking. The price of the CEB Flexi add-on itself is not fixed universally; it is determined based on factors specific to your flight, including your flight date, and is also influenced by regulatory guidelines. This suggests the cost may vary depending on the particular route, time of year, and potentially other factors, reflecting that the value and perhaps the risk associated with potential cancellation might differ for different bookings.

When CEB Flexi Leads to a Travel Fund

The primary purpose of CEB Flexi is not just to cancel your flight, but to facilitate the conversion of your booking’s value into a reusable form: the Travel Fund. When you utilize the free cancellation option provided by your CEB Flexi add-on, this action directly triggers the process of converting the amount you paid for your flight into a Travel Fund. This conversion is possible up to two (2) hours before your scheduled departure.

Essentially, CEB Flexi acts as the key that unlocks the ability to perform this value conversion voluntarily. While purchasing CEB Flexi and subsequently cancelling is one way to receive a Travel Fund, it is not the only trigger. The sources indicate that a Travel Fund can also become available under certain involuntary circumstances that affect your flight plans. These include situations where your flight was disrupted, such as being cancelled outright or having a significant schedule change of one hour or more.

Additionally, the Travel Fund option is made available in cases of personal emergency involving the guest or their immediate family. Specifically, if a guest in the booking has a serious illness, has passed away, or if a guest’s immediate family member has passed, the option to convert to Travel Fund is also available. However, when focusing specifically on the flexibility offered by choice, it is the combination of purchasing CEB Flexi and actively using its free cancellation feature that allows you to proactively manage your booking and convert its value when your plans change, rather than relying solely on external disruptions or emergencies.

The Travel Fund: Your Virtual Wallet Explained

The Travel Fund serves as the destination for the value of your booking when you cancel using CEB Flexi or when other specific conditions are met. It is described in the sources as a virtual wallet. This virtual wallet is designed to store the amount that you have paid for an existing booking that has been converted.

The fundamental idea behind the Travel Fund is to retain the value of your initial payment within the Cebu Pacific system, making it available for future use. Unlike a cash refund, which is generally not offered by Cebu Pacific for voluntary cancellations unless specific medical or bereavement cases apply or due to airline fault, the Travel Fund provides a non-cash alternative to recover the value of your booking.

A key benefit mentioned in some sources is that the Travel Fund is non-expiring. This is a significant advantage, as it removes the pressure of needing to use the fund within a limited timeframe and allows travelers maximum flexibility to plan their next trip whenever they are ready.

However, it is essential to note that other sources provide conflicting information regarding the validity period. One source mentions that the Travel Fund “may be valid for six months”, while another states it is “valid for two years” from the date of conversion. One source even suggests you can use the fund to book flights up to one year after its expiration date, which seems contradictory to the concept of expiry. Given these discrepancies within the provided sources, while the idea of a non-expiring fund is presented, travellers should ideally seek clarification from official channels regarding the current and specific validity policy that applies to their individual Travel Fund.

Regardless of potential validity periods, the core function remains the same: it is a stored value ready to be applied to future travel. The currency of your Travel Fund will match the currency you used when you originally booked your flight. This helps ensure that the value is retained in the same denomination as the one you initially paid, avoiding potential issues with currency conversion. Importantly, the Travel Fund exists purely within the Cebu Pacific system and cannot be exchanged or converted to cash. This reinforces its nature as a credit specifically for future travel or related purchases with the airline.

What Your Travel Fund Includes (and What It Doesn’t)

When your booking is converted into a Travel Fund, either through the use of your CEB Flexi add-on or other eligible circumstances, the value stored in the fund is derived from specific components of your original booking payment. The sources provide a clear breakdown of what is typically included in this conversion. Your Travel Fund will encompass the Fares and taxes you paid for the flight itself. This constitutes the base cost of your ticket, as well as the various taxes associated with air travel.

Additionally, all unused add-ons included in your original booking are included in the Travel Fund value. This means that if you paid for items such as an extra baggage allowance, a specific seat assignment, or meals that you did not use because the flight was cancelled, the value of those add-ons is preserved in your fund. Furthermore, any Admin and handling fees that were part of your original booking cost are also included in the amount converted to your Travel Fund. These might be fees associated with the booking process itself.

However, it is equally important to understand what the conversion to Travel Fund does not include. There are specific costs that are typically excluded from the amount transferred to your virtual wallet. Travel tax is explicitly excluded. This is likely a government-imposed tax that is handled separately and may require a different process for potential recovery.

The cost of CEB Flexi itself is also not included in the Travel Fund conversion. This means that the fee you paid for the CEB Flexi add-on is not added to the fund. The add-on served its purpose by allowing free cancellation and conversion, but its cost is not reimbursed into the fund. Similarly, the cost of TravelSure insurance is not included. Insurance policies are separate contracts, and their value is not rolled into the Travel Fund. Finally, specific Flight fees are also excluded, explicitly mentioning the hold fee and cancellation fee.

This suggests that any fees paid to hold a booking or potential cancellation fees (though CEB Flexi waives the cancellation fee for its specific use) are not included in the Travel Fund calculation. Understanding these inclusions and exclusions is vital for travellers to know exactly what value to expect in their Travel Fund after a conversion.

Accessing and Managing Your CEB Flexi-Generated Travel Fund

Once you have cancelled your booking using your CEB Flexi add-on or the conversion has occurred due to flight disruption or personal circumstances, the next step is to access and manage your Travel Fund. The sources indicate that once you convert to Travel Fund, it will be reflected on your account within 24 hours. To view and manage your Travel Fund, a MyCebuPacific Account is required. This means that if you do not already have an account with Cebu Pacific, you will need to create one.

Linking your booking to your account is likely necessary to consolidate your details and the associated Travel Fund. The MyCebuPacific account serves as the central hub for you to view your Travel Fund balance, track its currency, and use it for future transactions. The process is designed to be relatively quick, with the funds becoming visible within a day of the conversion. This accessibility through a personal account makes the Travel Fund easy to track and utilize when you are ready to book your next trip. The requirement for a MyCebuPacific Account underscores the integrated nature of this system, linking your booking history and financial credits directly to your airline profile.

Using Your Travel Fund for Future CEB Flexi Trips (or Any Booking)

The ultimate goal of the Travel Fund, whether generated via CEB Flexi cancellation or other eligible reasons, is to provide a convenient way to pay for future travel with Cebu Pacific. The sources explicitly state that you can use this Travel Fund to pay for your future travel plans. This includes the most obvious use case: booking new flights. When you are ready to make a new reservation, you can apply the value stored in your Travel Fund towards the cost of the new ticket.

The process for applying the Travel Fund is typically done during the payment section of the booking process on the Cebu Pacific website or app. One source describes the process as clicking a “Travel Fun button” or “char button” in the payment section and then potentially entering the confirmation number of the cancelled flight that generated the funds. The system is designed to automatically deduct the amount of the new booking from your available Travel Fund balance.

Beyond just paying for flights, you can also use your travel fund to book flights and purchase add-ons. This means the fund isn’t restricted solely to the base fare of a new ticket. You can utilize your Travel Fund balance to purchase various ancillary services that enhance your travel experience, such as baggage allowance, securing specific seats, and pre-ordering meals.

This flexibility in usage allows you to fully leverage the value stored in your Travel Fund, covering not just the flight itself but also personalized aspects of your journey. For travellers who may need assistance with using their Travel Fund, online live agents are available. One source mentions interacting with “Charlie the chatbot” for guidance on where to use the Travel Fund. This indicates that support is accessible if you encounter difficulties or have questions about applying for your funds. The ability to use the Travel Fund for both flights and add-ons, coupled with accessible support, makes it a versatile tool for managing future travel expenses within the Cebu Pacific ecosystem.

The Synergy of CEB Flexi and Travel Fund

In summary, the combination of CEB Flexi and the Travel Fund creates a powerful synergy for travellers seeking flexibility. CEB Flexi acts as a proactive tool you acquire at the booking stage, granting you the specific privilege of free cancellation if your plans change within two hours of departure. This free cancellation is the mechanism by which you convert the value of your booking into a usable credit. The Travel Fund then serves as the secure holding place for this value, functioning as a virtual wallet that retains the monetary worth of your original ticket and unused add-ons.

Together, they address a common concern in travel planning: the fear of losing money due to unforeseen circumstances. By paying for CEB Flexi, you purchase the option to transform a potentially lost booking value into a resource you can use for future travel, effectively mitigating the risk of having to change plans. While CEB Flexi itself doesn’t handle rebooking fees, the resulting Travel Fund can be applied not only to new flights but also to necessary add-ons, such as baggage and seating, on those future bookings, providing comprehensive utility.

The ease of access through a MyCebuPacific account, combined with the quick conversion time, further enhances this flexible ecosystem. Despite some ambiguity regarding the Travel Fund’s exact validity period as presented in the sources, the fundamental partnership between CEB Flexi and the Travel Fund offers a clear pathway for travellers to adapt their plans while preserving the value of their investment in future Cebu Pacific journeys.

Note: While some sources indicate the Travel Fund is non-expiring, other sources provide different validity periods. Travelers should confirm the specific terms and conditions applicable to their Travel Fund directly with Cebu Pacific for the most accurate information.

The sources provided for this blog post are excerpts from various materials discussing Cebu Pacific’s CEB Flexi add-on and the concept of a Travel Fund. These include a text document outlining the features, guidelines, and policies related to CEB Flexi and Travel Fund, as well as transcripts from YouTube videos that offer explanations and tutorials on managing Travel Funds with Cebu Pacific.

• Excerpts from “CEB Flexi Add-on and Travel Fund”
• Excerpts from the transcript of the video “CEBU PACIFIC AIR – ALL ABOUT TRAVEL FUND” uploaded on the YouTube channel “DODONG DITOON”
• Excerpts from the transcript of the video “How To Convert Cancelled Ticket To Travel Fund l Cebpac 2021” uploaded on the YouTube channel “Jud Galua” (YouTube Transcript Excerpt)
• Excerpts from the transcript of the video “Where to use your Travel Fund with Charlie the Chatbot” uploaded on the YouTube channel “Cebu Pacific Air” (YouTube Transcript Excerpt)

Frequently Asked Questions about CEB Flexi-Addon and Travel Fund

For more information, booking, and information, head to the Cebu Pacific Air Official Website or call the reservation hotlines (02) 8702 0888 or (032) 230-8888.