Cebu Pacific Pet Policy: Cebu Pacific, one of the leading low-cost airlines in the Philippines, has a comprehensive policy in place to address the travel needs of pet owners. This policy outlines the guidelines and requirements for traveling with pets, including the types of pets allowed, the necessary documentation, and the fees associated with bringing a furry companion onboard. By understanding Cebu Pacific’s policy on traveling with pets, passengers can ensure a smooth and hassle-free journey for both themselves and their beloved four-legged friends.
Click here if you are looking for the Cebu Pacific Service Animal Policy instead.
Cebu Pacific Pet Policy Quick Links
Traveling with pets can be a concern for many pet owners, especially when it comes to air travel. If you are planning to travel with Cebu Pacific, you may be wondering if you can bring your pet along. In this article, we will provide you with all the information you need to know about the Cebu Pacific Pet Policy – traveling with pets on Cebu Pacific flights.
Cebu Pacific does accept household pets for carriage, but only on domestic flights. Unfortunately, pets are not allowed in the cabin and will need to be transported via cargo. This ensures the safety and comfort of both the pets and the passengers.
Cebu Pacific Pet Policy: Arranging Pet Shipment
To arrange for your pet to be shipped via Cebu Pacific Cargo, you will need to contact their Cargo Customer Service hotlines. They can be reached through phone or email. Before booking a cargo, you will need to provide certain details such as the shipper’s name, contact number, consignee’s name and contact number, commodity, number of pieces and weight, dimensions, destination, and flight date. Once the booking is confirmed, you will be provided with an AWB (Air Waybill) number, and the shipment must be accepted at the warehouse at least 4 hours before the flight.
Cebu Pacific Pet Policy: Domestic Cargo Customer Service Hotlines and Emails
| Office | Contact Number | Business Hours | |
| Manila | (02) 8802-7070 | [email protected] | 24/7 |
| Cebu | (032) 340-97000998 840 2747 | [email protected] | 0630H-1830H |
| Cagayan de Oro | 09988403492 | [email protected] | MON-FRI | 0630H – 1830HSAT-SUN | 0800H – 1730H |
| Davao | (02) 234-8650 09988403493 | [email protected] [email protected] | MON-SUN | 0600H – 1830H |
The cost of shipping your pet via cargo will depend on the cargo classification, actual weight or volume (whichever is higher), and declared value. It is best to contact Cebu Pacific Cargo for specific pricing details.
Cebu Pacific Pet Policy: Deadline
It is important to note that there is a deadline for accepting pets as cargo. All pets must be booked for cargo at least two days before the scheduled flight. The cargo must be at the Cargo Acceptance Office four to six hours before the scheduled flight departure, depending on the aircraft type. It is also important to be aware that there is an embargo period for loading household pets, which is from 8:00 AM to 4:00 PM daily.
However, there are certain conditions under which loading can still occur during this period:
- The shipper must have a valid boarding pass from the time of acceptance
- The shipper understands and willingly signs the following controlled forms:
- QSF_CS079 “Release Waiver and Quitclaim”
- QSF_CS101 “Release of Liability / Waiver on Acceptance of Cargo”
- The cargo checker shall assess the household pets through QSF_CS080 “Cargo Domestic Acceptance Checklist for Pets”
- A copy of the signed controlled forms must be kept by the origin station.
Cebu Pacific Pet Policy: Which Pets are Not Allowed
Not all pets are allowed to be shipped via cargo. Snub-nosed pets, such as certain breeds of cats and dogs, are not allowed to travel as they are more prone to breathing problems.
Snub-Nosed Cats
- Birman
- Bombay,
- British Shorthair and Longhair
- Burmese
- Burmilla
- Exotic Shorthair
- Himalayan
- Persian
- Scottish Fold
- Selkirk Rex
- Silver Persian (Chinchilla Cat).
Snub-Nosed Dogs
- Affenpinscher
- American Pitbull Terrier
- American Bully
- Bichon Frise
- Boston Terrier
- Boxer
- Brussels Griffon
- Bulldog
- Bull Mastiff (English Mastiff)
- Bull Terrier
- Cane Corso
- Cavalier King Charles Spaniel
- Chihuahua
- Chow Chow
- Dogo Argentino
- Dogue de Bordeaux (French Mastiff)
- English Mastiff
- English Bulldog
- English Toy Terrier
- French Bulldog
- Japanese Chin
- Lhasa Apso
- Maltese
- Neopolitan Mastiff
- Newfoundland
- Pekingese
- Presa Canario
- Pug
- Sher Pei
- Shih Tzu
- Silky Terrier
- Tibetan Spaniel
- Staffordshire Bull Terrier
- Valley Terrier
- Yorkshire Terrier
Cebu Pacific Pet Policy: Requirements
If you are planning to ship your household pet via Cebu Pacific Cargo, certain requirements need to be met. First, the carriage of household pets can only be done through CEB Cargo and not on their commercial flights. Currently, Cebu Pacific is only able to transport household pets within the Philippines and is unable to accept pets on any of their international flights due to aircraft restrictions.
To transport your pet, you will need a Quarantine Permit from the Bureau of Quarantine, a Veterinary Health Certificate, a Rabies Vaccination Certificate (the pet should be vaccinated at least 14 days before the travel date), and the pet should be at least 3 months old. The pet must also be placed in a kennel cage that allows it to move freely but is leak-proof and has absorbent material to handle any spillage. Vaccination papers and the pet must be presented to the Quarantine Officer.
If you are the consignee and need to claim your pet upon arrival, you will need to proceed to the Cargo Office of the destination. You will need to present one valid ID and the Air Waybill number, which can be obtained from the shipper. If you are unable to claim and pick up your pet yourself, you can send an authorized representative. The representative will need to have an Authorization Letter signed by the consignee, a valid ID of the consignee, and a valid ID of the authorized representative.
Cebu Pacific Pet Policy: Pets in the Cargo Hold
Conditions for pets in the cargo hold
For larger pets or those unable to travel in the cabin, Cebu Pacific provides a designated area in the cargo hold for their safe transport. The cargo hold is equipped with appropriate ventilation and temperature control to ensure the well-being of the pets during the journey.
Security measures in place for pet safety
Cebu Pacific takes pet safety seriously and has implemented comprehensive security measures to protect pets traveling in the cargo hold. These measures include secure locking systems, surveillance cameras, and trained personnel to oversee the loading, transport, and unloading of pet cargo.
Loading and unloading procedures for pet cargo
Loading and unloading procedures for pet cargo are carried out with utmost care and attention. Trained personnel handle the pets with care during the loading and unloading process, ensuring minimal stress to the animals. The pets are securely transported in their carriers, ensuring their safety throughout the journey.
Cebu Pacific Pet Policy: Guidelines for Pet Carriers
Specifications for acceptable pet carriers
To ensure the comfort and safety of pets during their journey, Cebu Pacific has established specific specifications for acceptable pet carriers. These carriers must meet airline standards and provide adequate ventilation, security, and space for the pet to move comfortably. The kennel must be strong and cannot be made of metal. It should be leak-proof and contain an absorbent material to absorb any spillage.
Requirements for Comfort and Safety of the Pet
Cebu Pacific places a strong emphasis on the comfort and safety of pets during their travel. Passengers must ensure that their pet’s carrier is well-padded and free from any hazardous materials. The carrier should also be large enough for the pet to stand, turn around, and lie down comfortably.
Procedures for Checking in Pet Carriers
During check-in, passengers with pets must present their pet’s carrier for inspection. Cebu Pacific’s staff will assess the carrier for compliance with the airline’s guidelines. Once the carrier is deemed suitable, it will be properly labeled and loaded onto the aircraft, ensuring the pet’s safe transport.
Cebu Pacific Pet Policy: Documentation for Pets
Required vaccinations and health checks
As part of Cebu Pacific’s commitment to the well-being of pets, passengers must ensure that their pets are up to date on vaccinations and have undergone necessary health checks. Here are the list of necessary documentation before a pet can travel to Cebu Pacific
- Quarantine Permit from the Bureau of Quarantine. The said permit can only be obtained through website: https://nvqsd.bai.gov.ph/ but the certificate must be countersigned at Quarantine Office in NAIA Terminal 2.
- Veterinary Health Certificate
- Rabies Vaccination Certificate (Pet should be vaccinated at least 14 days before the travel date)
- The dog should be 3 months old and above
- Must be placed in a kennel cage – Pets must be able to move freely inside a strong kennel (metal cage is not allowed). The case must be leak-proof and must have an absorbent material to absorb any spillage.
Note: Vaccination papers and pet must be presented to Quarantine Officer
Paperwork necessary for pet travel
Traveling with pets requires specific paperwork to be completed in advance. Passengers must provide current health certificates issued by a licensed veterinarian, indicating that the pet is in good health and fit to travel. Additionally, any necessary import permits for international travel must be obtained and presented during check-in.
Cebu Pacific Pet Policy: Prohibited and Exotic Pets
Cebu Pacific has established a list of specific pets that are not permitted to travel on their flights. This includes pets such as snakes, spiders, rodents, and other exotic animals. These restrictions are in place to ensure the safety and comfort of all passengers and to comply with regulations and welfare considerations.
The restrictions on certain pets are based on various factors, including concerns for passenger safety, potential environmental impacts, and adherence to local and international regulations. By implementing these restrictions, Cebu Pacific aims to maintain a safe and enjoyable travel experience for all passengers.
Cebu Pacific Pet Policy Frequently Asked Questions (FAQs)
Is it possible to travel with my pet on Cebu Pacific flights?
Yes, the Cebu Pacific Pet Policy allows household pets to be transported on domestic flights. However, they are only permitted in cargo and are not allowed in the cabin.
How can I coordinate my pet’s transport via Cebu Pacific Cargo?
For transport arrangements via Cebu Pacific Cargo, contact customer service through the provided hotlines. The initial booking details need to be sent to [email protected], including the shipper’s name and contact, consignee contact, commodity, pieces and weight, dimensions, destination, and flight date. Upon confirmation, an AWB number will be issued. The shipment must be dropped at the warehouse four hours before the flight.
What are the charges for shipping my pet as cargo?
The Cebu Pacific Pet Policy sets the domestic cargo rates based on cargo classification, the actual weight or volume (whichever is higher), and the declared value.
When should I have my pet checked in as cargo?
Per the Cebu Pacific Pet Policy, all pets should be booked for cargo at least two days before the flight. The cargo must reach the Cargo Acceptance Office four to six hours pre-flight, depending on the aircraft type. Loading of household pets is paused daily from 0800 H – 1600 H unless certain conditions are met. The shipper should possess a valid boarding pass and must willingly sign certain documents.
Can all pets be transported as cargo?
According to the Cebu Pacific Pet Policy, snub-nosed pets, which are more susceptible to breathing issues, are not allowed as cargo. Click here for a list of snub-nosed cats and dogs.
What are the prerequisites for shipping household pets via Cebu Pacific Cargo?
For transporting pets on Cebu Pacific, one needs a Quarantine Permit from the Bureau of Quarantine, a Veterinary Health Certificate, and a Rabies Vaccination Certificate, among other requirements.
How should the pet be claimed at the destination?
The consignee should head to the destination’s Cargo Office with a valid ID and the Air Waybill number for claiming their pet.
Can I send someone else to pick up my pet if I am unable to?
Yes, you can assign a representative to collect your pet under the Cebu Pacific Pet Policy. They’ll need a signed authorization letter, a valid ID, and the consignee’s valid ID.
Traveling with pets can be a complex process, especially when it comes to air travel. It is important to follow all the necessary procedures and requirements to ensure the safety and well-being of your pet. If you have any further questions or need more information, it is best to contact Cebu Pacific directly or visit their website for the most up-to-date information on traveling with pets.
For more information, booking, and information, head to Cebu Pacific Air Official Website or call the reservation hotlines (02) 8702 0888 or (032) 230-8888.
